Effective Date: March 7, 2025

A-Plus Roofing and Remodeling LLC (“A-Plus,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://aroofspecialist.com/

and when you interact with our communications, including our SMS text messaging program.

Contact Information

Business Name: A-Plus Roofing and Remodeling LLC

Address: 521 East Lincoln Avenue, Goshen, IN 46526, USA

Email: [email protected]

Phone: +1 (574) 202-1675

1) Information We Collect

Identifiers & Contact Info: name, email, phone number, address.

Project/Service Details: property info, roofing/remodeling needs, appointment dates, quote/estimate details, preferred contact method.

SMS Program Data: mobile number, opt-in/opt-out status, message metadata (date/time, delivery), and support requests.

Website Activity: pages viewed, IP address, device/browser data, and cookies or similar technologies.

Forms/Consent: information you provide via our Opt-In & Consent Form on our website.

2) How We Use Information

To deliver and improve services, provide estimates, schedule visits, and manage projects.

To send transactional texts (e.g., appointment reminders, service updates) and promotional texts (e.g., seasonal offers) only with your consent.

To personalize communications, conduct analytics, and improve site performance.

To comply with legal obligations and protect our rights.

3) SMS Text Messaging Program

Participation is voluntary and requires your express consent via our website form at https://aroofspecialist.com/

or other compliant consent capture we provide.

Message Frequency: varies (recurring).

Cost: Message and data rates may apply.

Opt-Out: Text STOP to end. You may also use END, CANCEL, UNSUBSCRIBE, or QUIT. A one-time confirmation text will follow.

Help: Text HELP for assistance or contact [email protected]

or +1 (574) 202-1675.

No Purchase Required: Consent is not a condition of purchase.

Carriers are not liable for delayed or undelivered messages.

4) Disclosing Your Information

We do not sell personal information. We may share information with:

Service Providers/Vendors: hosting, analytics, customer support, and A2P/SMS providers.

Legal/Compliance: to comply with law, enforce policies, or protect rights.

Business Transfers: as part of a merger, acquisition, or asset sale.

5) Your Choices & Rights

SMS: reply STOP at any time to opt out.

Email/Phone Preferences: contact us to update preferences.

Access/Deletion/Correction: request by emailing [email protected]

.

Cookies: manage via browser settings.

6) Data Retention

We retain information as needed to provide services, keep consent records, and meet legal obligations. Opted-out numbers are suppressed.

7) Security

We use reasonable administrative, technical, and physical safeguards. No system is 100% secure.

8) Children’s Privacy

Services are intended for individuals 18+. We do not knowingly collect data from children under 13.

9) State/Regional Privacy Notices

Depending on your state, you may have additional rights. To exercise them, contact [email protected]

.

10) Changes to This Policy

We may update this Policy. The “Effective Date” will change when updates are posted on our website.

11) Contact Us

Questions about privacy? Email [email protected]

or call +1 (574) 202-1675.